Client Agreement Form
Summary of Engagement
Gildamane helps small businesses better understand their finances through financial modeling, cash flow forecasting, profitability analysis, and business performance reviews. Our goal is to turn financial data into clear insights and practical recommendations that help business owners make more informed decisions.
1.Parties
This agreement is between Gildamane Consulting ("Consultant") and the business named at the bottom of this page ("Client"). It begins on the date both parties sign below.
2. Specific Standards of Service
Each month, Gildamane Consulting will analyze the Client's financial and operational performance for the previous month and deliver a comprehensive Business Performance Review within fourteen (14) days of the start of the following month.
The monthly review may include, but is not limited to:
Revenue, profitability, and cash flow analysis
Review of fixed and variable expenses
Financial model updates and forecasting
Capacity and utilization analysis
Profit-per-hour analysis
Opportunity cost analysis
Service line profitability analysis
Sensitivity analysis of key business drivers, including utilization, pricing, capacity, and profit per hour
Scenario analysis, including best-case, base-case, and worst-case outcomes
What-if analysis to evaluate potential business decisions and growth opportunities
Identification of operational inefficiencies, bottlenecks, and underperforming activities
Evaluation of pricing strategy and revenue optimization opportunities
Assessment of business risks and constraints to growth
Strategic recommendations designed to improve profitability, cash flow, operational efficiency, and long-term business performance
Each monthly review will include:
An updated financial model reflecting the Client's most recent operating results.
A written summary of key findings and business insights.
A prioritized list of recommended actions based on potential financial impact and implementation difficulty.
Quantitative estimates, when reasonably available, of the potential revenue, profit, cash flow, or operational impact of recommended actions.
Consultant will use commercially reasonable efforts to provide objective analysis and actionable recommendations based on information supplied by the Client. Consultant does not guarantee any specific financial, operational, or business outcome.
Services are provided on a fixed monthly basis and are not billed by the hour.
3. Payment
This is a month-to-month agreement. There is no contract lock-in and no auto-renewal trap, Client can cancel anytime per Section 4. Client agrees to pay the monthly fee agreed upon before services begin. Payment is due on the 1st of each month, made through a payment method designated by Consultant. If payment is more than 7 days late, Consultant may pause services until the balance is paid. If Client would prefer automatic recurring payments, Consultant will only set this up after discussing and agreeing on it with Client first.
4. Cancellation
Cancellation Either party may cancel this agreement at any time. If the client cancels, they will be refunded for any unused days remaining in the current billing period.
5. Confidentiality
Consultant will keep all Client financial information strictly private. Consultant will not share, sell, disclose, or use Client data for any purpose other than providing the services in this agreement, unless Client gives written permission or it is required by law. Upon Client's request, Consultant will delete or return Client's financial records within 30 days of the agreement ending.
Consultant will never ask for Client's login credentials, passwords, or direct access to Client's bank accounts or financial portals. Consultant only needs to review Client's financial statements, which Client can provide as printed documents, PDFs, screenshots, faxed copies, or any other format that does not require sharing login access.
6. Client Data Security
Client financial documents are stored in a password protected Google Workspace account, with two factor authentication enabled. Files are only accessible to Gildamane Consulting, and are not shared, downloaded to personal devices, or stored on public drives. All devices used to access client data are password or passcode protected. Files are stored in Google Drive, which encrypts data in transit and at rest, and the laptop utilized uses full-disk encryption with FileVault. Client information is never sent over public or unsecured Wi-Fi. Client information is never downloaded on public computers. If a client requests it, files can be deleted from storage once the engagement ends. In the event of a suspected data breach or unauthorized access, Gildamane Consulting will notify the client within 48 hours and take immediate steps to secure the information and limit further exposure.
7. Professional Limitations
Consultant provides analysis, models, and recommendations to supplement your business decisions, not replace them. Gildamane Consulting is not a licensed securities investment advisor, CPA, or attorney. Gildamane Consulting will not provide legal, stock market or tax advice. Clients are encouraged to consult licensed professionals for legal, tax decisions.
8. Entire Agreement
This document is the complete agreement between the parties. Any changes must be made in writing and signed by both parties.
9. Limit on Liability
Client agrees that if any dispute or claim arises from this agreement, Consultant's total responsibility will not be more than the total amount Client paid Gildamane Consulting in the past 3 months. Consultant is not responsible for indirect losses, such as lost profits or business decisions made based on Consultant's analysis.
10. Dispute Resolution
If a disagreement ever arises, both parties agree to first try to talk it through directly. If that does not resolve things, both parties agree to try mediation, conducted remotely by phone or video, before taking any further legal steps. This agreement is governed by the laws of the State of California, and any mediation or legal proceedings will take place in California.
11. Ownership of Work Product
Client owns all financial models, spreadsheets, reports, and other work product created by consultant using Client's data and information. Consultant will provide Client with current copies of all work product upon request and will provide final copies of all work product within 14 days of the agreement ending.
12. Independent Contractor
Consultant is an independent contractor, not an employee, partner, or agent of Client. Gildamane Consulting is responsible for their own taxes and business expenses.